Skip to content

Norwegian Refund & Compensation Guide

Norwegian flight delay compensation. Norwegian flight cancellation compensation. Learn how to get full refund from Norwegian, refund policy specifics and how to claim Norwegian compensation online.

PASSENGER RIGHTS IN THE EU / UK

Regulations EC261 / UK261

Norwegian a Norwegian low-cost airline. Despite that, same like all airlines operating in Europe, it has to follow European laws and regulations. There are two regulations that apply to most Norwegian flights – EC261 and the UK261  (its UK counterpart). Whenever a Norwegian flight is delayed, cancelled or overbooked, you may be entitled to flight compensation. Don’t forget to file a claim!

EU and UK air passenger rights laws are practically identical.

Woman working on laptop
SITUATIONS WHEN YOU CAN GET COMPENSATION FROM NORWEGIAN

Have You Experienced Any of This?

Flight information screens

Flight Delay

Person at the airport

Flight Cancellation

View from the airplane

Denied Boarding

Man with a suitcase at the airport

Norwegian Flight Delay Compensation


ELIGIBILITY:

all passengers (includes infants)

Did your Norwegian flight arrive 3 or more hours late? You may be entitled to flight delay compensation. You may receive up to 600 euro. As long as the delay is due to the airline’ s fault. For example, Norwegian staff strikes and staff shortage are considered airline’s fault (you can get compensation from Norwegian).

Euro banknotes - small

Norwegian Refund For Cancellation


ELIGIBILITY:

all passengers (includes infants)

When it comes to Norwegian flight cancellations, the rules are very specific. Every time a flight is cancelled, the airline must offer you either a new flight to your final destination or a full refund. You can choose what suits your plans the best. It applies to all flights to, from and within Europe (EU, EEA, UK). In some cases, you may also have a right to EU flight cancellation compensation.

How Much Can You Claim?

€250

SHORT-HAUL FLIGHTS

Up to 1,500 km

€400

MEDIUM-HAUL FLIGHTS

1,500 – 3,500 km

€600

LONG-HAUL FLIGHTS

More than 3,500 km